Help center

How can we help?

Setup, everyday use and fixes for PHNTM One, written from the manual that ships on the device. It's also served by your unit itself at /docs, and that copy works with the internet unplugged.

Getting started

Unboxing and first boot

What's in the box, the self-test and the eight-step setup.

Using it

Finding your way around

The rail, the ≡ menu, the resting face and apps.

Phone

Your phone and PHNTM Drop

Pair in one scan and send files over your own network.

Voice

Talking to it

Tap to talk, the red-dot rule, no wake word.

Memory

Memory, history and open loops

What it remembers, when, and how to make it forget.

Boosted

Boosted mode

Your own key, and exactly what leaves the box.

Your data

Updates, export and reset

Owner-initiated updates, Take Everything, factory reset.

Troubleshooting

Slow answers, dark screen, phone can't connect.

Verify

Test our claims yourself

Four checks with standard tools. We'd rather be checked.

Can't find it?

Check the FAQ, or email [email protected]. A person answers: the one who built your unit.

Ready when you are

Own your AI. Keep your words.

Made to order, built by hand, and burned in for at least 24 hours before it ships. $549 once, with no subscription, ever.

Order PHNTM One · $549 12 reasons to own one

ships within 7–10 business days after payment · free US shipping · 30-day returns